Regimen
← All work/Medical · Brand kit · Website design & build · Hosting & maintenance
Case study

Multi-Site Allied Health Collective, Melbourne.


01 · KPI5 sitesOne brand spine, five clinic locations
02 · KPI6th disciplineAbsorbed onto the system, no rework
03 · KPI3 quartersSystem held unmodified across audits
01
The problem

The problem

A Melbourne allied health group had grown to five disciplines under one roof — physio, exercise physiology, podiatry, dietetics, psychology — but five legacy microsites that disagreed on voice, palette and pricing logic. Patients arriving at one couldn't navigate to the others. The owner-operator was running brand by spreadsheet.


02
The constraint

The constraint

Most agencies design a brand for one site and a logo for the rest. Allied health collectives need an identity system that flexes across five disciplines without losing the network spine — and each profession has its own AHPRA Board framing it has to respect. Designing for that variability up front avoided the rebuild every group hits at the third or fourth discipline.


03
The approach

The approach

A composable brand kit replaced five drifting identities — type, palette, tone-of-voice rules, AHPRA-clean copy patterns by Board. One website system, five front doors, shared spine in the IA. We reviewed each Board's standard at the wireframe stage rather than redlining the build.


04
The outcome

The outcome

Five sites launched on the shared spine, each carrying its catchment voice without copy drift. Cross-discipline referral handoffs stopped breaking the booking flow, and the brand kit absorbed a sixth discipline four months later without rework. The system has held through three quarterly audits unmodified.