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Case study

Brisbane Family Law Firm.


01 · KPI+84%Organic intake, claimant-side
02 · KPI26 piecesLong-form practice-area stack
03 · KPI2 core updatesHeld through, no rework
01
The problem

The problem

A Brisbane family law firm was over-spending on paid intake because the organic layer had never been built. Content was thin, practice-area pages were generic, and claimant-side queries were going to aggregators and content-farm sites rather than the firm itself.


02
The constraint

The constraint

Family law triggers offline — custody dispute, property settlement, divorce proceedings — and the search lands on Google the same evening. In categories like this, Google captures the conversion signal and organic depth captures queries Ads would otherwise charge a premium on. The firm was under-investing in organic and over-spending on paid that wasn't compounding — a budget-first mistake most generalists make. Generalist agency content is shallow, keyword-padded, structurally misaligned with how claimants actually search. LPUL plus ACCC fair-trading sit alongside, ruling out the outcome-guarantee shortcuts thin content pads with.


03
The approach

The approach

We shipped a topical stack of practice-area explainers, process FAQs and scheme breakdowns mapped to claimant-side intent. Every piece was reviewed against LPUL before publication. Technical SEO was rebuilt to match, so the depth would compound rather than leak.


04
The outcome

The outcome

Organic intake up 84% across twelve months, with paid spend on the same queries falling proportionally. The content stack now covers 26 long-form pieces and has held position through two Google core updates without rework.